If sitting job is cancelled less than 24 hours before start time, the client will be charged a minimum amount of hours per agency policy. The minimum amount of babysitting hours is 2 hours.
Sitters are only responsibility for care for the children. Not responsible should be assigned to the sitter such as pets care, chores, cooking meals, et.
If a parent is running late to return home, we ask that you call/text your sitter to give them an ETA. Any additional time will be added to your invoice.
Provide details about any allergies, medical conditions, or special requirements for children that sitters need to be aware of. Parent is responsible to alert sitter of any allergies (Epi pen must be provided)
If your child is exhibiting symptoms, please cancel or reschedule services. We strive to keep everyone safe, including our sitters and other families they sit for.
Families should provide sitters with a list of emergency contacts, including parents, nearby relatives, and local emergency services.
Parents are responsible for sharing any specific behavioral expectations or rules for children that sitters should enforce during their care.
Families should treat sitters with respect, maintaining a professional attitude and providing a welcoming environment. We encourage families to provide feedback about their experience, ensuring sitters feel valued and supported.
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